Introduction

Company History

Founded in 1988, Prime Technologies have become a major solution provider to Public sector, Defense organizations, Private sector & Multi-national companies. Decades of professional experience that brings the excellence in designing, implementing & maintaining the diversified infrastructure. 

What we do

Offering a wide variety of security, surveillance, safety and building automation solutions. Primarily managing distribution channel for BOSCH Security and ZYCOO Unified Communications & IP Public Address Systems. Also holding key portfolio affiliation includes Milesight AI, OpenVox, Anviz, Finder, iSMA Controlli and AETEK.

Strategy 

Vision statement

 To contribute in scientific and technological advancements and its implementation for better & safe living community. 

Mission statement

To attain excellence in integrated and converged technological environments for optimized performance.  

Values

Honesty, Integrity, Professionalism, Creativity

Business goals & objectives

Specific goals that our company wants to achieve. Profitability, Customer Service, Retention, Efficiency & Growth.

Business strategy

The general strategy of our company includes cornering a fledgling market, product differentiation, gaining a technological advantage & advantageous pricing strategies.

Economic intent

What the economic intent of the our company is to cover high end niche market and fulfill quality systems and solutions requirement. 

Business competitiveness

What makes the our business competitive with other businesses in it’s sector, is our unique ability to provide end-to-end project related professional services. These includes designing, development, deployment and maintenance services. 

Quality policy & objectives

Our solutions delivery framework is a quality controlled mechanism that ensures end-to-end quality deliverable & reduces operational loses as well. 

Service pledge

It is our pledge to provide exceptional service to our customers by:;

 - Understanding customers come first

 - Delivering a smiling, helpful, positive, professional outlook and attitude

 - Treating everyone with respect, fairness, dignity, & nondiscrimination

 - Listening to our customers with a caring demeanor

 - Returning phone calls within one business day

 - Providing knowledgeable answers, & resolving issues promptly &accurately

 - Keeping customers informed about their concerns

 - Thanking and acknowledging our customers

 - Continually exceeding customer expectations